ABODEbucks Cleanings Plus FAQ

How do I set up my property on Airbnb?

If you don't have one already, you'll first need to open an Airbnb account.

Follow Airbnb's instructions, making sure to add a profile photo, description, and the bank account you'd like to receive payments.

Cleanings

How much does ABODEbucks charge for cleanings?

ABODEbucks standard cleaning fee is figured at $50 for 1st hour and $25 for each additional hour.

Laundering sheets, towels, and wash cloths are a big factor in your cleaning fee. More guests increase the cost, while more washers and dryers decrease the cost.

Clients that provide quarter-operated washers/dryers for laundering linens must provide quarters for their operation.
How much is the startup fee for ABODEbucks "Cleanings Plus" clients?

ABODEbucks charges a one-time $50 onboarding fee, which covers the internal costs of setting up your property, including detailed instructions for our cleaning team.

In what areas of St. Louis does ABODEbucks provide services?

ABODEbucks operates only within the St. Louis City limits.
When can I expect my property to be cleaned?

ABODEbucks would love to complete cleanings the day your guest checks out, but on extremely busy days it can be impossible to do so. On these days, we must strategize to complete same day turnovers first, then so on and so forth.

Our team of 25+ cleaners utilizes the slower weekdays to make sure each property is cleaned before the next guest arrives.

Should a last-second reservation pop-up before a cleaning is completed, our team will drop everything and make sure it's ready for your guests!

How does ABODEbucks keep track of my property's cleanings?

ABODEbucks uses scheduling software called VRScheduler to monitor every cleaning, making sure your property is in tip top condition for your next guest.

We simply enter your Airbnb and HomeAway/VRBO iCal links into the software, and it automatically prompts us to schedule a cleaner to service your property after each guest checks out.

VRScheduler also shows us when your next guest checks in, so the entire ABODEbucks team is aware of the cleaning deadline.
How can I see my upcoming cleanings?

All new clients receive their own VRScheduler dashboard, which not only lists all upcoming reservations, but also shows all jobs that ABODEbucks has completed for your property.
Does my property get regular cleaning inspections?

ABODEbucks has developed a 58-point inspection process to ensure our highly-trained cleaning team is performing at the highest level.

Curb-appeal, inside drawers and cabinets, under beds, and even proper bed-making and towel folding techniques are just a few things our inspectors make sure are completed in the "ABODEbucks way."

As time permits between cleanings and guest check-ins and check/outs, we inspect your property to make sure your guests have that "Wow this place is clean!" experience, every time.

Contact Info

Who do I contact if there's a question, or even an emergency?

ABODEbucks' Management Team will be your main point of contact, and there is a manager on staff that can help you 7 days a week, between 8am-8pm.

Feel free to call our management line at (314) 827-3836 or email the on-duty manager at management@abodebucks.com, if you ever need assistance.

Contract Requirements

What are ABODEbucks preferred Airbnb and HomeAway/VRBO profile settings?

As a "Cleanings Plus" client you get to select the majority of your profile settings. However, there are a few selections needed so that ABODEbucks can guarantee the highest quality of service possible:
  • Not suitable for pets
  • No parties or events
  • No smoking
  • 10am check-out time
  • 4pm check-in time
  • "Entire Home" listings only
  • What is the minimum "Cleanings Plus" contract length?

    ABODEbucks' minimum contract duration is 30 days, and must include all cleanings listed within the property iCal.

    How do I end my contract for ABODEbucks services?

    No longer need ABODEbucks services? Simply let us know 30 days in advance, and we'll wrap things up for a seemless handoff.

    Invoicing

    When will I be billed for ABODEbucks' services?

    ABODEbucks invoices "Cleanings Plus" clients weekly. Your weekly invoice will include all services and receipts from the preceding month.

    You will be billed $150 for your "Cleanings Plus" upgrade on the 1st of each month.
    What are the typical charges I can expect on my weekly invoice?

    ABODEbucks charges a standard rate for each service, including the following:
  • $150 monthly Cleanings Plus upgrade
  • Cleaning fee - predetermined and included in contract (figured at $50 for 1st hour; $25/additional hours)
  • Maintenance - charged at $30/hr
  • Supplies - Cost of supplies plus taxes, credit card fee, and $5 for each delivery
  • Shipping - $25 fee plus cost of shipping (typically "lost and found" items)
  • Weekly Trash Removal/Recycling - $75/mo for clients that need curbside service
  • How long do I have to pay my bill?

    ABODEbucks asks that you pay within 7 days of receipt of each invoice.

    Invoices not paid within 7 days will incur a 5% late payment penalty, and will continue to incur penalties at a rate of 5% for every 7 days not paid.

    ABODEbucks reserves the right to halt all services for any client that has an outstanding invoice over 14 days.

    Maintenance

    Will ABODEbucks make repairs when necessary?

    ABODEbucks will perform basic repairs on each property unless the owner has made other arrangements.

    Repairs are charged at a rate of $30/hr, and any repairs of estimated over $100 need to be approved by the property owner.

    For items that need a specialist (electrical, appliance, plumbing, HVAC, lawn care), ABODEbucks will coordinate the appointment, and the owner will be billed directly by the specialist contractor.

    Supplies

    What cleaning supplies are needed for my property?

    It is important that each property has the proper supplies so that ABODEbucks can perform the highest level of cleaning service possible.

    Cleaning supplies needed:
  • Vaccum
  • All-purpose cleaner
  • Glass cleaner
  • Either a mop or Wetjet, along with either floor cleaner for mops, or Wetjet refills for Wetjets
  • Small microfiber towels (preffered over papertowels for cleaning)
  • Toilet bowl cleaner
  • Toilet bowl caddy with scrub brush and plunger
  • Sponges
  • Lint rollers
  • Stainless steel cleaner(if applies)
  • Airfreshener plugins(some properties need these more than others)
  • What supplies will my guests need?

    Your guests will expect certain items are supplied by the owner, and these items make sure you'll get great reviews.

    Guest supplies needed:
  • Toilet Paper
  • Paper towels
  • Shampoo (in each bathroom)
  • Conditioner (in each bathroom)
  • Bodywash (in each bathroom)
  • Hand soap (at each sink)
  • Cooking essentials: Salt, pepper, oil
  • Kitchen essentials: Cooking pans, cooking utensils, eating utensils, drinking glasses, wine glasses, coffee cups
  • Coffee, coffee maker, and filters
  • Sheets, towels, pillow cases, and washcloths with backups
  • What is ABODEbucks' supply and inventory process?

    ABODEbucks has a property-specific supply checklist, and during each cleaning our team notifies management when items are low.

    Each Wednesday ABODEbucks management takes inventory of requested supplies, approving requests that are needed, and makes bulk Costco and Target orders. These supplies are picked up and delivered on Thursdays.

    Should a guest or cleaner need something urgently, we will deliver as needed.
    What does ABODEbucks charge for supplying my property inventory?

    ABODEbucks charges only the cost of each item, plus taxes, and credit card fees. Each delivery incurs a $5 fee.